The sites on this tour were great, and the itinerary maximized my couple days in Cappadocia. In general, the tour was very good: the groups were small as I only had 2 co-travelers the first day and one the second. The guide's English was very good and he seemed well-informed about the local sites. The hot air balloon service provider was also good, the ride felt very safe, and safety precautions were communicated clearly at the beginning of the ride. The only drawbacks were that I wasn't booked in a cave hotel, as the website had indicated, and the communication from the local operators could have been better. There were several times when I didn't know who would pick me up or when I would transfer, and some of the guide's introductions to sites was given outside the sites rather than while we were exploring the sites, when the information would have been more useful.
I had a small group of only 7 people. I'm not sure whether it was because it was low season (winter). Anyway the small group made the tour more smooth and organised. On the flip side a small group meant that the guide labeled it as a private tour therefore strict timelines weren't followed. It was a case of power of numbers.what this means is that as I was a single traveller I wouldn't normally get what I wanted in terms of extra time at a place etc. However there was a family of 5 people and if they wanted to grab a cup of tea and wanted to stay somewhere for an extra 20 mins then it would be all fine.
Overall the tour guide spoke perfect English and did her job as per itinerary. Driver was good and the minivan was great. The one night hotel was decent too and I appreciated that it was in a cave hotel. Beware larger families though as you don't get a choice as to where you stay and the family of five that were on my tour got placed in another hotel which was not a cave hotel. Many people come to cappadocia to get the cave hotel experience so you would want to make sure that you are definitely booked into a cave hotel if that's what you want.
The only gripe I had was that a lot of day 2 was spent at a pottery warehouse and a carpet weaving warehouse. These are the typical tourist trap places the tours love to take their tourists because they get commissions out of it. We spent half the day of day 2 at these places and whilst informative and interesting for a bit, most of the time was spent on trying to sell us goods. Of course the company get paid commissions on sales so they just dumped us there for an indefinite period of time until a sale could definitely be achieved or until they definitely werent getting a sale then we left. I hate how tours don't give you much time at sights you paid for and intended to see yet spend a ton of time at places to benefit their bottom line.
overall it was the best way I could've seen cappadocia as a single traveller.
My wife and I were very satisfied with this tour. We started the tour from Ürgüp and went to Ortahisar, Çavuşin, Pigeon Valley, Kaymaklı Yeraltı Şehri, Kaymaklı, O Agacin Alti Panorama, Göreme Açık Hava Müzesi, Yeralti Sehri, Fırça El Sanatları, and Paşabağı. The optional hot air balloon tour was also unforgettable experience. The hotel was very comfortable. Finally, the tour guide was very experienced and knew well about the regional culture, history, and other stories behind each spot. I highly recommend this tour to my friends.
Transfer from the airport was wonderful and one less thing to organise. The tour guide was very friendly and helpful in making other suggestions of where to go and what to do in the area. Sibel, the guide happily stopped at a shop for us to try some local sweets etc. We stopped at a pottery and rug manufacturer to observe the process, it was very much obligation free and quite interesting. It did feel like you spent a lot of time just cruising back and forth (in a very comfortable van) across Cappadocia. I think this tour could be compressed into 1 day although there is perhaps not much else to do in the area. The overnight accommodation (Lykia lodge) far exceeded our expectations and the food provided was excellent. The hotel breakfast was one the best I had in 7wks throughout Europe. They had a pool which was great to come back to fill in a bit of time. Plus the grounds keeper had a puppy! We additionally booked the hot air balloon option and paid for the 1.5hrs with breakfast and a small group. However, we were bunched with the cheaper option of 45-60mins, no breakfast, 20 ppl per basket. Viator has not responded to my multiple emails and submissions via their website which has marred my memories and lightened my bank balance.