We chose this tour after all the positive reviews we saw on Trip Advisor, and we were thrilled with our experience. Our tour guide Olga and our driver were awesome. Olga was very informative, organized, and professional, yet she was also light and humorous, and made the tour so much fun. The tour included a really nice lunch at a restaurant one of the days and a packed lunch the second day. Our family of 4 saved hundreds of dollars per person over the tour the cruise ship offered, we had a much smaller group (16 people), and saw more than the tour offered by the cruise ship. We highly recommend Alla Tours and Viator!
I'm normally quite conservative in my reviews but in this case I can't find enough superlatives. We were a little worried about the visa waiver particularly as our cruise ship company insisted we wouldn't get ashore unless we booked through them. As it transpired the excellent pre-departure support of the tour company and their first class representatives at the Port ensured that everything went as smooth as clockwork. Incredibly efficient as well. The visa waivers came through within minutes of booking! The tour itself was fantastic. It covered practically every major sight, was truly all-inclusive, and the tour guide Alexandra was attentive, charming and very well informed. She clearly enjoyed her work and her enthusiasm was infectious. I had to conclude that this was the best organised tour that we had ever been on. Congratulations an absolute pleasure.
This shore tour is an absolute must for everyone cruising into St Petersburg. It is very well organised and our guide Alex was amazing, he gave us an insight into life as it is today as well as the history of Russia and kept us entertained all day. We had 16 in our group which made the whole experience more comfortable, personal and enjoyable. The bus was comfortable and we all felt very safe travelling through the city. The museums, cathedrals palaces and gardens were spectacular, St Petersburg was definitely the highlight of our Baltic cruise.
We booked through Viator for a 2 day tour of St Petersburg with Alla Tours. Viator were very prompt and efficient. We were concerned because our ship docked in half an hour late and then we were held up at immigration for another half an hour but the Alla tour guide was waiting for us outside and she assured us there was nothing to worry about. The group was small with only 16 people. They adjusted the tour schedule so that we could see all the major buildings and they obtained early passes so we beat the crush of other tourists. We visited the State Hermitage, St Peter and Paul, Spilled Blood, Upsupov Palace, Peterhof Gardens, Catherines Palace, and St Isaacs, had a canal tour and went on the subway. Lunch on the first day was in a beautiful restaurant and the food was excellent. The second day we ate a packed much on the bus as we had a long way to travel to The Gardens. This lunch was not so great. The tour guide was very knowledgeable and accomodating. A few of the group wanted to shop for souvenirs so she asked the bus driver to stop and we had sufficient time to look around. She even came in and helped us. At the end of the tour we received an informative booklet of St Petersburg which included the places we had visited. This was a lovely touch to end the tour. I would thoughougly would recommend doing St Petersburg with Alla Tours
After having booked on Viator previously, I knew they were the ones I wanted to use on our 2 days in St. Petersburg.
It was a difficult decision which one to pick since they had so many tours to choose from, all with glowing reviews.
We chose the 2 day grand shore excursion tour and were not disappointed.
It took us almost an hour to get through passport control so I was worried that we missed our starting time. I called the number provided and was assured they would be waiting for us.
We had a wonderful knowledgeable guide named Alexandra with a singsong voice. She was with us every step of the way for the 2 days, answering any and all questions. It was an exhausting whirlwind 2 days covering all the important sites I've been wanting to see. We had all sorts of people who moved at different paces and that didn't seem to be a problem for Alexandra's guiding skills.
There were only 24 of us and we drove around on a comfortable bus driven by a competent driver.
I would highly recommend this tour and using Viator.
Guide Julia was excellent -- friendly, kept us well-organized and extremely knowledgeable. Answered all questions affably, including the dumb ones. Visits to Hermitage and Catherine's all we had hoped for and more. Marvelous. Closest thing to an itinerary quibble would be that park stop on way back into city could have been skipped or shortened. Box lunch was awful, restaurant lunch ordinary. But all in all, highly recommended left us wondering if could have been as impressive with any other guide.